The Log That Time Forgot
Ladies and gentlemen: the story you are about to read is true. Only the names have been changed to protect the innocent.
I had a conversation yesterday with a customer who we'll call Joe. A few months ago, we saved Joe's bacon when a failing server brought his business to its knees.
Joe has developed a FileMaker application to manage almost all of the data and information that are pertinent to his business. He developed this application twelve years ago in FileMaker Pro 3. Over time, he's upgraded, extended, fed and watered his FileMaker application - keeping it healthy.
Joe's a pretty savvy guy. He's never asked for professional advice with his FileMaker application. He's also never sought expert counsel regarding his IT infrastructure which consists of a couple Apple Xserves and six to 10 workstations. It's nothing extravagant, just enough to keep his business moving forward.
Perfect...Until I received a frantic call from Joe.