Meet The Team

We thought the best way to describe our team members was to have our colleagues come up with descriptions. These are written by Skeleton Key employees, about one another:

Mark Richman, Owner, President, FileMaker Certified Developer, FileMaker Authorized Trainer

• Mark is that guy you expect when you go out and hire a "Consultant." When Mark meets with a customer’s team, he grasps their organization’s workflow quickly, analyzes what needs to take place to solve the problem, and communicates it efficiently. read more

Oliver Block, Owner, Apple Certified Technical Coordinator, Systems Analyst

• Logical and measured, Oliver is a good compliment to Mark as a partner in the business. His technical skills are excellent, but on the rare occasion that he doesn’t have an answer to a question he’s the first to admit it and tell you he’ll need to look into it and get back to you. And when he tells you he’ll get back to you, he does. read more

Alan Kirtlink, FileMaker Certified Developer, FileMaker Authorized Trainer

• As a certified FileMaker Developer who has built dozens of applications, Alan’s technical knowledge is a given. It is Alan’s seemingly limitless patience and his ability to explain complex concepts to the most non-technical of us that really set him apart from other trainers and developers. read more

Greg Lane, FileMaker Certified Developer

• Greg doesn’t just program in FileMaker, he studies it. He reads through knowledge-base articles and technical postings that most people can never quite make themselves wade through. If you think you’ve run into a bug in FileMaker and you wonder if anyone else has ever reported it, Greg is the first person you should call. Chances are he already has. read more

Graham Sprague, FileMaker Certified Developer

• Graham is eminently reliable. It's not just that his technical skills and creative problem solving abilities are phenomenal. It’s that he delivers solutions so well, so consistently, and so calmly that it’s easy to underestimate the impressiveness of his performance. His relaxed nature makes completing even the most complex projects seem effortless. read more

Justin Wilson, Apple Certified Support Professional, Systems Analyst

• We think Justin hides his technical abilities because he knows that it’s best for Skeleton Key that he focus on coordinating efforts and managing the rest of us. Even so, his passion for technology shows through the spectrum of beta software that he always seems to be testing, and his critical problem solving skills come through when he quickly points out a simple solution to a problem that another staff member has been fighting. read more

Jason Thomas, Business Development

• Jason is our sales guy. We like him. His ability to listen to customers and put himself in their shoes is his greatest asset. When customers talk to Jason, they recognize how hard he is working to understand their needs. That's helpful in this business, and we trust him. It's nice to have a salesperson that takes the time to understand what we do and how it's done best. read more

Chad Adams, FileMaker Certified Developer

• Chad is the straightest shooter of them all. He refuses to over-promise on anything, both externally and internally. That is all too rare in software developers, consultants, contractors – probably members of every profession. Chad clearly states what he can accomplish and when he can accomplish it, then he delivers what he promised. What more can you ask for? read more